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Thin Client CTI Integration for C4C

Hi C4C Community,

Is anyone aware of a thin client CTI implementation for C4C? It seems all of the integrations I've seen are based on the Silverlight CTI Adapter thick client approach. Is anyone doing a completely thin client approach, perhaps using an HTML5 based softphone instead?

Regards,

Tony

Anthony X. Uliano

Founder / CTO

AMC Technology, LLC

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1 Answer

  • Best Answer
    Posted on Jul 27, 2015 at 10:23 PM

    Hi,

    CTI Implementation without the CTI Adapter is expected to be part of 1508 Release.

    Regards, Santosh

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