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Deployment of SAPCRM Service Manager 4.2 on SMP 3.0

Hi team,

I am getting a communication error(14) when i am trying to connect client device with SMP 3.0.

Though the standard app CRM Service Manager has been deployed successfully with no errors in Log files.

Note: 1. SMP 3.0 SP06 is the platform

2. Device- Android 4.1.2

3. Standard App- CRM Service Manager 4.2

4. Settings in SMP - No Authentication required

Please advice


Abhilasha Gupta

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1 Answer

  • Aug 03, 2016 at 12:40 PM

    Hi Abhilasha,

    Have you installed SMP certificate in device.Kindly let us know if you could able to get "iam here page" in browser for application URL. Verify the SMP start up log to check if the app URL is generated.Did you try to perform sync in ATE.Application URL(https://<ipaddress/domain name>:8081/AppName).Have you imported smp_crt certificate to trusted root certification authorities in local machine?

    Thanks & Regards,

    Sravanthi Polu

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