on 07-22-2015 9:22 PM
Hello All,
I need help in understanding the error i keep getting my BOXI r2 server's event viewer.
This error is triggered every few minutes. We use crystal XI as our main reporting tool and we dont use any universe or webi. Our database is SQL 2008 and is on different system. Our BO sever is Sql 2003. I am new to Admin role.
Details of error in event viewer are below...
1.
Event Type: Error
Event Source: BusinessObjects_jobserver
Event Category: Scheduling
Event ID: 45385
Date: 7/22/2015
Time: 11:34:59 AM
User: N/A
Computer: XXXXXX
Description:
Internal Job Server error.
2. Apart from above error i keep getting this warning in event viewer.
Event Type: Warning
Event Source: BusinessObjects_w3wp
Event Category: Transport
Event ID: 34700
Date: 7/22/2015
Time: 12:36:34 PM
User: N/A
Computer: XXXXXX
Description:
Transport error: Invalid object reference.
Logging in BO is enabled and I am attaching log files. Please help.
It might be too late but we resolved this by adding -maxchildreqs for the jobservers. It resolved all the jobserver related errors in event viewer.
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you do know that XIR2 is out of support for more than 3 years now ?
what's the OS you're running R2 on ?
What is the R2 patch level ?
If you're using crystal reporting only, then you can simply stop BusinessObjects_jobserver and its not in use by CR. CR uses Crystal job server and Crystal report server, RAS and Crystal cache server.
second error is from IIS, is your Infoview deployed there or are you using .NET apps ?
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Hi Denis,
Thanks for the reply.
Yes I am aware that the support for XIR2 is stopped. Client still uses it
We are using BOXI R2 11.5.9.1076
OS and Service Pack | Windows 2003 Server R2 Standard Edition Service Pack2 |
RAM | 4 GB |
Processor | Intel® Xeon® CPU X7350 @ 2.93 GHz – 4 Processors |
Type | 32-bit Operating System |
Hard Disk Size | 60 GB |
I am not sure about which job server to stop coz businessobjects_jobserver is the log file generated in my server. I took it from log folder.
yes infoview is deployed and we schedule all crystal reports thru infoview.
Auditng is enabled on all running servers Except on program job server and list of values job server. Do you think that is causing the issue ?
Appreciate your response.
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