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Former Member

EasyDMS 7.1.4.6. / SAP GUI 740 / Windows 7 (64-bit) problem

Hello All,

Please help on following issue.

User is facing following problem.

Easy dms not displaying characteristics ( Additional data) related to document . Eg. Linked material , Material description etc.

But when we right click on document then press "Display with SAP GUI". Then it displays all characteristics.

And when I am checking for same document in Easy dms at my side then it displays all characteristics without "Display with SAP GUI" option.

Whats could be the problem ? Is there any problem with layout ?

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2 Answers

  • Jul 17, 2015 at 11:59 AM

    Hi Sanju,

    I suggest you to please compare the registry entries of both the machines.

    Might be the HKCU value are differnt for DisableCharacterHierarchy

    Also check below link if you have done any upgrade:

    Problems with classification after upgrade - Product Lifecycle Management - SCN Wiki

    /Tilak Raj

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    Former Member
    Jul 23, 2015 at 04:09 PM

    Hello Sanju,

    Please check following SAP help

    SAP Properties - SAP Easy Document Management - SAP Library

    There are sub-links also in it.

    Regards

    Anand

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