Skip to Content

IDM 7.2 error- sap_core_verifyValueExists:: Value for attribute ACCOUNTSAPXXXXXX is empty or null

Hi Experts

When trying to assign a role to a user via the IDM UI I get the above indicated error. The role has the required privilege for the repository i.e. PRIV:SAPXXX300_ONLY. So not sure why I get the above error.

Please could you let me know how to fix the above issue.



Add comment
10|10000 characters needed characters exceeded

  • Get RSS Feed

2 Answers

  • Jul 15, 2015 at 06:11 AM

    Hello Ranjit,

    we store the username of the repository in the ACCOUNT<repositoryname> attribute. Is it empty for this user and this system in IDM?



    Add comment
    10|10000 characters needed characters exceeded

  • Jul 16, 2015 at 03:59 PM


    This means the user has the account privilege but the attribute ACCOUNT<REPNAME> is empty.

    This attribute is used when performing assignments, de-assignments and delete.

    Could you check on database level the above attribute?

    select MSKEY from idmv_value_basic_active where attrname = 'MSKEYVALUE' and searchvalue = %mskeyValue% (mskeyValue is the UniqueID) then select * from idmv_value_basic_active where mskey = %MSKEY%

    Best Regards,

    Ridouan Taibi

    Add comment
    10|10000 characters needed characters exceeded

    • Hi Ridouan

      I checked at the DB level and the attribute is not there for the identity.

      How do I fix this? Will I need to delete and recreate the identity in IdM?

      The identity has access to other SAP systems and the attribute is showing for those systems at the DB level.

      Please advise.