Possibility to update EH to changed customizing

[former_member194343]

Hello,

testing TM-EM integration, I noticed that changes in EH type customizing are not reflected in existing event handlers. More precisely: I created an FO in TM and the corresponding EH was generated. After posting an event message to the EH via Web UI, I noticed in SLG1 that I had the wrong ruleset assigned to the EH type. I changed it, reposted the event message and still the wrong ruleset was processed. So I had to delete the FO and create a new one, afterwards it worked. The right ruleset was called, but then I notived that I forgot to change some rules. I did, but even the change in the rules were not reflected by the existing EH when I resend the event message.

The questions I have:

1) Is the whole configuration (for example, not only the name of the ruleset but all rules in the ruleset!) stored in DB for every event handler?? Or how could this behavior be explained otherwise?

2) Is there a method to "update" an existing EH to changed customizing without deleting and recreating it?

[former_member194343 · Accepted solution]

Okay, concerning the rule thing this got another flavor after some more trying: When I recreated the FO, still wrong rules were executed. I re-checked the ruleset customizing and found everything ok, clicking "Save" just told me "Data already saved". However, after I changed the name of an activity, saved, re-changed and saved again, the event message could be posted and the correct rules were applied!

Seems like there are situations where changes made to the ruleset customizing are not persisted properly upon saving...

[former_member186607 · Accepted solution]

Hi,

so it sounds like the issue has been solved?

The rule set ID is persisted with every EH on creation in the EH Header Table. Therefore it will have no impact if you change the rule set ID in the EH Type customizing on already existing EHs.

Changes inside a rule set should normally have immediate impact. Hard to say, why this did not work directly in your case.

Best regards, Daniel

[former_member190756 · Accepted solution]

Hello Michael,

as the ruleset are buffered customizing tables it could be that the buffer was not updated.

Best regards,

Steffen