Company List is Empty

[former_member241304]

Hi Experts,

    -When I try to log into the database, all I see is an empty company list How to over Come this?

    I Restart the services,(TAO NT) and license also but im unable lo login the sap.i tried but the company list is empty what i hav to do?

   But it is connectingto the sqlserver when i run the command i'm getting the record.whats the issue here.

   -I Restart the system also but i doesn't get for me.

Regards,

P.Pallavi

[Former Member · Accepted solution]

Hi Pallavi,

This is not an SDK issue, but a regular B1 usage one.

In your case, 3-4 to things to check:

• Configuration of the LicenseServer (in particular seeing the misc. Id.)
• Configuration of the SDL (able to connect to the server and when selecting it, to list the DBs (do you have any?)),
• Correct license Server referenced in the connection dialog box,
• And the basics of installation (Native Client for SQL-Server, rights on SAP's folder, etc.).

Regards,

Eric

[former_member241304 · Accepted solution]

Hi ERIC,

Thanks for ur reply,

I restarted the SDL Services, im getting the Company list but when login it is showing username and pwd is invalid so many times i tried ,Actually i given correct username and pwd but why i'm not getting,when i refresh again company list is showing empty .

And one more thing ,What is meant by SDL?

Regards,

P.Pallavi

[ANKIT_CHAUHAN · Accepted solution]

Hi Pallavi,

I think Eric has misspelled it. But he is right in supporting you. He is asking about SLD (System Landscape Directory).

SLD Authenticates users and allows you to manage entire SAP Business One landscape.

The SLD handles many tasks that were previously handled by the license server.

Using a Web interface, you can access the SLD from only the machine on which the SLD is installed. You can use the Web interface to do the following:

 Add, remove, and edit database servers

 Manage authentication settings for database servers

 View information about the companies on a database server

 Enable single sign-on functionality

 Manage encryption keys

 Change the SAP Business One site password

Hope it helps.

Thanks & Regards

Ankit Chauhan

SAP Business One Global Support

[Former Member · Accepted solution]

Hi Ankit,

Correct. Sometimes I'm typing too fast and I missed to reread before posting

Regards,

Eric

[former_member241304 · Accepted solution]

Hi ERIC,

        Sory for late reply.

        The problem is sloved, due to anti virus ,i uninstall that one now the problem is sloved.

Regards,

P.Pallavi

[ANKIT_CHAUHAN]

Hi Pallavi,

Can you Right Click and run it as Administrator ?

Also click the Refresh Button. Also make sure that all the services are up and running.

Hope it helps.

Thanks & Regards

Ankit Chauhan

SAP Business One Global Support