please suggest me for proposals
We have created a sales contract with a customer
We created a down payment request for a specific amount.
Customer does down payment + down payment is posted in SAP.
We convert our contract to a sales order.
We deliver the product and issue invoice (invoice needs link to down payment against which the invoice will be cleared)
Down payment needs to be cleared.
Need help to find the correct process setup for an advance payment from customers.
For a lot of our customers we are requesting prepayment. We want to handle this in SAP via the down payment process so the process we have implemented are:
we are getting issue with is down payment to the customer is not for a specific order. It can be in different process like
It could be for one contract with multiple sales orders (adv. Pymt is for first order only) or
It could be for one contract with multiple sales orders (advance payment is for 2 orders only) or
It could be for one contract with multiple sales orders (advance payment is to be allocate for each of the sales orders)
So for instance down payment can be cleared partially with 1 invoice or several invoices can clear 1 down payment.
How can we link the down payment to the customer invoice (there needs to be a reference of the down payment in the customer invoice)? Or a contract reference or sales order reference to the down payment?
The customer invoice will not be in FI but will be triggered from SD. Business requirement dictates that the down payment against which the invoice will be cleared needs to be printed on the invoice.
settings been maintained like
condition type been maintained header as statistic and item with manual entry.