Inbound processing of emails in SAP

[Former Member]

Hello all,

I want to set up a process for inbound emails. I have entered in the TC SCOT the receiving e-mail address and the corresponding class. Unfortunately, the process is running but not at. What's still wrong?

Could anybody help me please , it's urgent.

Thanks

Veronika Hermenau

[SandySingh · Accepted solution]

Hello

Post the error that you are getting. Refer to SAP note 455140 and refer to Blog by Thomas Jung. It is very detailed.

E-MAIL INBOUND CONFIGURATION- ALM: Incident Management - SAP IT Service Management on SAP Solution M...

Regards

Sandy

[Former Member · Accepted solution]

I don't get any error Messages. It doesn't work.  email is incoming ( I can see it in SOIN) , but processing  doesn't start.

Thanks for sending the links. I checked the documents and found one difference to my Settings, the documenttype .Inboundprocessing  started .

Thanks for help

Regards

Veronika