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Former Member
Jul 10, 2015 at 08:21 PM

Help Installing Crystal Report Server 2013


We setup a Windows 2012 R2 server to host Crystal Report Server. (currently 64-bit, 8GB ram like the requirements said) I'm using the trial version so I can make sure it will work with our application before we buy it. I ran through the install and used the defaults. When I look at the server list, (3) have some sort of issue. I've never setup the application before and I've been searching on SAP website for an hour and can't seem to find anything, extremely hard to find anything on it so i'm posting this in hopes someone at SAP will help me with these issues,

ConnectionServer32 State = 'initializing' but also says 'disabled'

CrystalReports2013ProcessingServer = says "This server has configuration errors" State = 'Running with errors' also says 'disabled'

CrystalReports2013ReportApplicationServer state = 'stopped' and is 'enabled' has the following error.

The executable could not be launched. Possible reasons are insufficient RAM or

disk space, or an invalid filepath or working directory. Actual reason:

CreateProcess error=14001, The application has failed to start because its

side-by-side configuration is incorrect. Please see the application event log or

use the command-line sxstrace.exe tool for more detail

Thank you,

Scott Morrison

Austin Independent School District