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Former Member
Jul 10, 2015 at 11:33 AM

Automatic installation status "in process" in incident Solman 7.1

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Hello.

I setup SOLMAN ITSM

How to set up automatic set status "in process", when user enters in incident end press "EDIT" , system offers him to become a processor. In this case it necessary to set status "in process" - automatic.

Thanks