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Former Member

CMC Authentication Not Adding new users

Hi,

I am using BO4.1 SP4 Patch 4 using Windows AD and SSO.

I have notice recently that the scheduled authentication hasn't been pulling through and new users on our windows AD system. All the current users are still showing in the user list in Business Objects but none of the new ones are being pulled through.

What do I need to look at to find where the problem is.

Many thanks

Stuart.

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5 Answers

  • author's profile photo Former Member
    Former Member
    Posted on Jul 09, 2015 at 04:05 PM

    Do you see any error on CMC >> authentication >> Windows AD Page besides Group & alias schedule Option.

    You may also run following query in query builder to check last alias update timestamp.

    Select SI_NAME,SI_KIND,SI_UPDATE_ALIAS_COMPLETED,SI_UPDATE_GRAPH_COMPLETED From CI_Systemobjects Where si_name= 'secwinAD'

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    • Former Member Former Member

      Hi Stuart

      There is no program object in BO 4.1 for this anymore. There is Authentication Scheduling Service part of core service to perform the user update schedules.

      If the expected WinAD User is part of the mapped group & if Alias Update Options >> Create new aliases when the Alias Update occurs is checked and user alias update is still not working then try following..

      - Try to manually add the WinAD user

      - Go to CMC >> Users & Groups

      - Click new user and select Windows AD from drop down of user type

      - type the name of expected user and then click Create & Close

      - Check whether the user got added and also check the alias of the user in the bottom to check whether it is a WinAD Alias

      If you are manually able to add the expected user and Create new aliases when the Alias Update occurs is checked, then also open a support Incident with SAP to analyze the log further and to find the root cause of the issue.


      Animesh

  • author's profile photo Former Member
    Former Member
    Posted on Jul 09, 2015 at 04:58 PM

    Hi Stuart,

    Have you read this document already?

    Complete SSO overview

    Please let me know if it helps.

    Thanks.

    Regards,
    István

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  • author's profile photo Former Member
    Former Member
    Posted on Jul 09, 2015 at 07:11 PM

    they will be added anyway when they try to log in For the first time.

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  • author's profile photo Former Member
    Former Member
    Posted on Jul 10, 2015 at 08:29 AM

    Are there any .ini / ,config / .exe files needed when importing the AD users into business objects. If someone could tell me what they are I'll have a look and make sure they are still there.

    Thanks

    Stuart

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  • Posted on Jul 10, 2015 at 09:36 AM

    Hi Stuart,

    Did you make some mofifications on your platform installation or on your Windows AD server ? (patch, update, hardware migration...) Maybe you have missing files for few days.

    I seems to me that no files are needed.


    PLM

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