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author's profile photo Former Member
Former Member

WWI_GENPC is Failing even the WWI_GENPC service is Started

WWI_GENPC RFC connection is failing even the WWI_GENPC service is in "started" status. So we have to restart the service in CGSADM and activated the SV001 WWI job in CG5Z to fix the issue.

We couldn't find any related logs in the server. What might be the possible cause of RFC failing? Is it related with the network?

I attached the screenshots related in this issue.

SLG1 Logs.JPG (197.9 kB)
SM59 Job log.JPG (66.0 kB)
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1 Answer

  • author's profile photo Former Member
    Former Member
    Posted on Jul 09, 2015 at 12:14 PM

    Hi Jerome,

    we recently had WWI RFC failure because the SAP instance TRFC gateway was overloaded with IDOCS.

    But true, anything in between the SAP instance and the Windows box could interfere (in random order: the operating system (recent patch for example), firewall, routers, CPU overload on either end, ...)

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    • Former Member Former Member

      Hi Mark,

      That's the log when we restarted the service to renew the connection.

      We just changed the logtofile parameter from 1 to 5 to ensure that the level of logs will be more accurate.

      Thanks!

      Jerome