Skip to Content
0
Former Member
Jul 09, 2015 at 09:44 AM

SLA in Change Request Management (ITSM)

452 Views

Hi experts,

I already know the SLA-Management of Incident Management (Solman 7.1 SP8).

Is there also a possibility, to get SLAs in Change Requests?

E.g. for defined working-times like, exchanging a printer, creating a user, getting an authority.

Kind regards