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Former Member
Jul 07, 2015 at 06:25 PM

Blank Tax Jurisdiction Field


When creating a customer using crm portal (web ui), we enter the customer's name and address details (street, street number, city, postal code, region, country and zip), After pressing enter, the Tax Jurisdiction field remains blank. We expect to see a tax jurisdiction assigned to this customer.

Does anyone know why the Tax Jurisdiction field remains blank? This is a very sporadic occurence. The field gets automatically filled in with certain addresses. We use Sabrix.