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Jul 07, 2015 at 10:05 AM

Problems with "You must restart the server for changes take effect." on BO 4.1



we have the following environment:

Windows 2008 R2 Server SP1, actuall patch level.

RAM: 64 GByte, enough diskspace left.

SAP BO 4.1 SP5.

The source System was a SAP BO 4.0 with SP4. It was updated
with the upgrade Patch to SAP BO 4.1 SP2. Then it was patched with Patch 4 to SP2 from BO 4.1
And finaly SP 5 was installed.

The deployment template for the Server ist he XL – deployment.

There are nearly 100 – 150 users active every working day.
And there are about 850 timely dispatched WebI reports (Jobs) over a week. On monday and on friday and on
every first of a month a bigger number of Jobs are recurring.

We have the following problem.

At any time it is possible that nearly any services are going to an undefined state.

On the property page and only there we get the message
„You must restart the server for changes take effect.“

It seams, that the paramaters are changed. The field fort he current parameters
is emty and the field for the expected parameter has the original start
parameters. But nobody has changed the parameters

And then the status for this service is more ore less undefined.

Sometimes the affected servise works fine and sometimes the affected services doesn’t work anymore.

If we restared the affected services it is possible that all services are restarting.

We had that Problem also with SAP BO 4.1 SP 2 patch 4

At the moment we are not able to find a reason for that behaviour.

Has someone hints to solve that problem.

Best Regards