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Former Member
Jul 06, 2015 at 03:28 PM

Problem with fiori launchpad in Fiori Client through HCPms

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Hi,

We have a problem with the configuration of HCPms, concretely in the configuration of the connection to the backend.

I shall briefly describe the problem:

  • We are currently running application with the public Fiori Client (version 1.3.1), and runs correctly as long as the configuration of the application in the HCPms to be with the backend configured with Proxy Type = OnPremise, Authentication Type = Basic Authentication and that we use user and password:

  • This what carries us that we always we have to authenticate us in the launchpad with the same user (which we put in the Backend of the application in the HCPms).

The sequence at the mobile device is:

  • We put user/pass to perform the OnBoarding process in the HCPms platform:




  • We cancel the passcode:




  • and now we access the application:




  • Doing tests, trying to leave in blank the user and pass fields of application configuration in HCPms (which we put in the backend connection), because we need that each user to access the launchpad with his username::

  • If we can to introduce a mobile user / pass to the launchpad.

The sequence at the mobile is:


  • We put user/pass to perform the OnBoarding process in the HCPms platform:




  • We cancel the passcode:




  • Now, the logon screen of the launchpad appears us.




  • But when we put the user and password (with the same user as used in the Backend configuration in HCPms or any other):




  • In this moment, once we login, the device mobile not charging anything, the screen is blank.

Do you know what could be the reason?

Best regards,

Josep-Manel Reyes

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