Report Conversion Tool BO BI 4.1 SP5 hangs

[former_member239722]

Hi all,

We have a problem the report conversion tool in BO BI 4.1 SP5 version.

Our environment is :

     - Source : XI R2 SP2.2 / Oracle Database / Windows 2003.

     - Target : BO BI 4.1 SP5 / Oracle Database / Windows 2008 R2.

We try to convert a Deski document with the help of report conversion tool :

     - we can select the document in source environment

     - we can click on the next step

     - we can see that document is fully converted

But nothing happens then ! All the windows disappear ...

We can find the webi document in the repository : in the folder "Report Conversion Tool Temporary Documents", a new sub folder is created and the webi is available, and if we use this document, it is possible to refresh it.

We have done lot of tries :

     - use of report conversion tool with source document in source environment and target BO BI 4.1 SP5 : KO.

     - use of migration tool to put the source document in BO BI 4.1 SP5, and then, use of report conversion with BO BI 4.1 SP5 as source and target : KO.

     - removal of report conversion tool on server and re-install of the tool, and try again : KO.

We use a very simple document, with only one dimension and one measure and a universe that's worked on BO BI 4.1 SP5.

I attach two files, find in log directory :

     - for the first one, we use XI R2 as source and BO BI 4.1 SP5 as target

     - for the second one, we use BO BI 4.1 SP5 as source and target

Have you ever encountered this type of problem on Report Conversion Tool in BO BI 4.1 SP5 ?

Thanks for your help.

Best regards.

Patrice.

[CdnConnection · Accepted solution]

Patrice,

     You are running conversion / migration from a Un-Supported version, see diagram below

The Source MUST XiR2 w/ SP4 or XI 3.1 w/SP2

Regards,

Ajay

[former_member239722 · Accepted solution]

Hi Ajay,

Thank for your reply.

Could you tell me where can i find a official SAP document with this informations ?

All informations I'm able to find tell me that the minimum version for XI R2 is SP2.

Thanks,

Patrice.

[CdnConnection · Accepted solution]

Patrice,

   You can details within the BIP Upgrade guide, see link below

http://service.sap.com/~sapidb/012002523100008802082015E/sbo41sp6_bip_upgrade_en.pdf

on Page # 6

There are also MANY blogs on migration, start with some other links below.  You will details on recommendation for many experts that suggest the best option is XIR2 w/ SP4 &/or XI 3.1 w/SP2 or better.

Start with some links below

BI Upgrade & Migration - Top Online Resources

Sizing and Deploying SAP BI 4 and SAP Lumira

SAP-IT internal migration from XI3 to BI4

Some Previous Webinars to also help

SAP BusinessObjects BI 4.1 Upgrade - Events

Regards,

Ajay

[former_member239722 · Accepted solution]

Ajay,

Many thanks for the links.

According the BIP Upgrade guide, this is possible with XI R2 SP2 version.

I don't find any document about XI R2 SP4.

If you have some complementary information about this restriction, could you, please, share them with me ?

Regards,

Patrice.

[Henry_Banks · Accepted solution]

Hi,

I can confirm - This is the recommended scenario:-

a) use of UMT to migrate content to BI 4.1 SP5,

b) use of report conversion in BI 4.1 SP5 

it sounds like your RCT is crashing. i don't know why exactly.

1. Perhaps you could try launching the application using (right-click) "Run as Administrator" ?
2. Going from your screenshot of error, did you forget to include the connection + universe (alongside the reports) for the UMT job?
3. Are you running the UMT as a BO Administrator login?

Else, i would recommend that you contact Support to troubleshoot your RCT issue

Regards,

H

[former_member239722 · Accepted solution]

Hi,

I tried your various proposals :

1. I launched the application with option "Run as Administrator". I have tried to change the command line to increase java xmx option.

2. I have created a new report with a new universe and connection, but same result.

3. Yes I have used BO Administrator.

I am going to follow your recommandation and contact Support.

Thanks for your help.

Regards,

Patrice.