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Former Member
Jun 29, 2015 at 10:55 AM

Service Tickets Categories

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Dear Gurus,

I have to set up the C4C Service Scenario.

In this scenario I have 3 different ticket types and they should have 3 different catalogues with different categories and subcategories associated to each ticket type.

How can I set up this scenario?

Is there any document that i can follow for configuration steps?

Thanks in advance for your help.

Rosalia