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UPGRADE Severe error(s) occurred in phase MAIN_PROFSTART/STOPSAP_TRANS!

UPGRADE Severe error(s) occurred in phase MAIN_PROFSTART/STOPSAP_TRANS!

Hi Experts,

I am performing an upgrade from CRM 7.01 to 7.40 using SUM

Version 0.9004

SAP AG 2013

Oracle 11.2.0.4

Kerner 7.21 ext

and during phase of downtime I am getting the below error:

Severe error(s) occurred in phase MAIN_PROFSTART/STOPSAP_TRANS!

Last error code set: RFC login to system <SID> ashost hostqasc10 nr 01 gwhost hostqasc10 gwservice sapgw01 failed with code 1 key RFC_COMMUNICATION_FAILURE: <br/> LOCATION CPIC (TCP/IP) on local host with Unicode<br/> ERROR partner '#.#176.24:3301' not reached<br/> TIME Fri Jun 26 12:43:58 2015<br/> RELEASE 721<br/> COMPONENT NI (network interface)<br/> VERSION 40<br/> RC -10<br/> MODULE nixxi.cpp<br/> LINE 2896<br/> DETAIL NiPConnect: #.#176.24:3301<br/> SYSTEM CALL connect<br/> ERRNO 79<br/> ERRNO TEXT Connection refused<br/> COUNTER 2401<br/>

A trouble ticket and an archive with all relevant log files have been generated.

Trouble ticket: "/SUM/abap/log/SAPup_troubleticket.log"

Log archive: "/SUM/abap/log/SAPup_troubleticket_logs.sar"

I appreciate your help.

Javier Tenorio A

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upgrade 2.png (26.1 kB)
upgrade 3.png (26.7 kB)
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  • Best Answer
    author's profile photo Former Member
    Former Member
    Posted on Jul 01, 2015 at 02:59 PM

    I had to open an OSS incident and SAP gave me the answer.

    in instance profile set the following parameter:

    service/protectedwebmethods = NONE

    then restart the service:

    sapcontrol -nr ## -function RestartService

    Finally restart the SUM and continue.

    It is caused by sapstartsrv security (protectedwebmethods) are not allowing the remote Stop.

    Best regards,

    Javier E. Tenorio A

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