root folder name language

[marius_margraf]

Hello community,

I'm currently facing an issue with our BI platform installations. On the prod system, the name of the root folder is "Root Folder". On the dev system, it's "Root-Ordner". ("Ordner" is the German word for "folder").

This is an issue because Design Studio is referencing objects like images using their path and not the CUID (like other tools, e.g. Crystal Reports). When promoting a Design Studio application, the paths defined on dev are not correct for production and therefore the applications will throw errors.

I have read the following discussions on this topic. It's suggested that the language in which the installation wizard has been running determines the language of this folder, but I can definitely say that both systems have been installed with german language.

https://archive.sap.com/discussions/thread/3619891

https://archive.sap.com/discussions/thread/3934023

Is there any way to fix this / be sure that the folder has the correct language for future installations?

Thanks in advance for your help,

Marius

PS: Just if someone finds this thread during searching for the same issue... there's a workaround in Design Studio to fix this. You can get the server name with the following coding and change the path to images etc. depending on the servername.

var bookmark = Bookmark.saveBookmark("URL");

var servername = Bookmark.getBookmarkUrl("URL").substring(7, Bookmark.getBookmarkUrl("URL").indexOf("."));

(works for URLs like http://servername.domain.com)

[Former Member]

Hello Marius,

We're facing the same situation and we are also absolutely sure, that we installed our Systems with the same Installation language (We checked all the Installation-Logs). SAP told us, that we have to reinstall the System with the "wrong" Root-Folder.

Just wanna ask if you got any answer on how to be sure that the folder has the correct language for future installations?

Best Regards

Alain Schneeberger

[marius_margraf]

Hi Alain,

unfortunately not. We decided to stick with the current situation and have different names for the root folder in DEV and PROD as we had little hope that SAP will help us besides suggesting a new installation.

Besides referencing images e.g. in a design studio application, this issue doesn't brought any other problems for us and we have a workaround for this (see my question above).

Best Regards,

Marius

[denis_konovalov]

The only way the folder names will be different is if the installs were done differently (language)....

So the Note 2223737 applies.

[marius_margraf]

Hi Denis,

our server admin who did the installation documented his work with screenshots. I can clearly see that the installation wizard has been running in German. However, the name of the root folder is in English.

Is there any possibility that this is a bug in the installation process?

Regards,

Marius

[denis_konovalov]

Anything is possible with our software 🙂

I think a proper investigation is in order, so please log a support Incident with SAP and we can try to figure it out.