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verify database option closes the crystal reports window - why?

Feb 01, 2017 at 08:28 AM

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Former Member

hi

when i click the verify database option, it closes the crystal reports window - why?

please suggest reasons for the same.

Regards,

Priyanka

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Former Member

guys, Please help me here - when i click the verify database option, i am asked for prompt values, after clicking prompt values, the crystal reports application automatically closes. please suggest why??

Regards,

Priyanka

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Former Member

FYI : i am working on the rich client for crystal reports

Regards,

Priyanka

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Former Member

hi,

if it helps, please see the details of the errors i got are as below:

Problem event Name : APPCRASH

Application version : 14.0.4.738

fault module name : kernaelbase.dll

fault module version : 6.1.76.01.2.1.0.16.7

Exception code : c0000005

Exception Offset :0000c54f

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4 Answers

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Former Member Feb 01, 2017 at 10:09 AM
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Hi,

Can you share screen shot of CR. And is your SQL Server is accessible.

Thanks,

Engr. Taseeb Saeed

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Former Member

hi , Please check this error i am getting

-Priyanka

crystal-error.jpg (55.8 kB)
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Former Member
Former Member

can you provide me access to your system so that i can check it.

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Former Member Feb 01, 2017 at 11:06 AM
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hi,

Its not possible to provide access to my system. please can u suggest any other solutions ?

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Don Williams
May 01 at 05:00 PM
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Try updating the DB client and before opening the report connect to the database first. Then open the report and verify the database.

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Abhilash Kumar
May 01 at 05:02 PM
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Hi Priyanka,

Please provide more info:

1. What version of CR is this (Go to Help > About > Note the version number)

2. Which Database are you reporting against?

3. Which Database driver is being used and what is the connection type - ODBC, OLEDB, Native?

-Abhilash

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