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Former Member

verify database option closes the crystal reports window - why?

hi

when i click the verify database option, it closes the crystal reports window - why?

please suggest reasons for the same.

Regards,

Priyanka

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  • Former Member

    guys, Please help me here - when i click the verify database option, i am asked for prompt values, after clicking prompt values, the crystal reports application automatically closes. please suggest why??

    Regards,

    Priyanka

  • Former Member

    FYI : i am working on the rich client for crystal reports

    Regards,

    Priyanka

  • Former Member

    hi,

    if it helps, please see the details of the errors i got are as below:

    Problem event Name : APPCRASH

    Application version : 14.0.4.738

    fault module name : kernaelbase.dll

    fault module version : 6.1.76.01.2.1.0.16.7

    Exception code : c0000005

    Exception Offset :0000c54f

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4 Answers

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    Former Member
    Feb 01, 2017 at 10:09 AM

    Hi,

    Can you share screen shot of CR. And is your SQL Server is accessible.

    Thanks,

    Engr. Taseeb Saeed

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    Former Member
    Feb 01, 2017 at 11:06 AM

    hi,

    Its not possible to provide access to my system. please can u suggest any other solutions ?

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  • May 01 at 05:00 PM

    Try updating the DB client and before opening the report connect to the database first. Then open the report and verify the database.

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  • May 01 at 05:02 PM

    Hi Priyanka,

    Please provide more info:

    1. What version of CR is this (Go to Help > About > Note the version number)

    2. Which Database are you reporting against?

    3. Which Database driver is being used and what is the connection type - ODBC, OLEDB, Native?

    -Abhilash

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