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Former Member
Jun 25, 2015 at 10:54 PM

Order generated even though customer is on overall block??

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Hi Experts,

Kindly help me to understand this query. The sales order has been generated when the customer was on blocked status(overall block/delivery block/billing block). usually the order should be failed in IDOC error status(EDI) with error " Customer block" or it should not process further for delivery/billing, but in my case order is delivered and invoiced as well. For example- customer is blocked effective from May 28th 2015, but order generated on June 16th 2015.