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Former Member
Jun 25, 2015 at 10:54 PM

Order generated even though customer is on overall block??


Hi Experts,

Kindly help me to understand this query. The sales order has been generated when the customer was on blocked status(overall block/delivery block/billing block). usually the order should be failed in IDOC error status(EDI) with error " Customer block" or it should not process further for delivery/billing, but in my case order is delivered and invoiced as well. For example- customer is blocked effective from May 28th 2015, but order generated on June 16th 2015.