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Former Member
Jun 25, 2015 at 10:31 PM

Trial HANA instance displaying overall health as critical



My HANA trial (with id p1941461809trial) is currently showing critical overall health and shows following details in metrics:

Health Metric Details Critical HANA DB Backup Volumes Availability JMX CRITICAL - Status.details = CRITICAL [ALERT_RATING:3] Volume 3 (xsengine) is not available because it is not assigned a service or the relevant service is not active. Critical HANA XS Availability JMX CRITICAL - Status.details = CRITICAL Hana XS server JWE request failure: HEAD HTTP/1.1 returned HTTP/1.0 500 Dispatching Error

It may be becuase of either of these two errors, I am not able to access database instance. Can anyone please suggest how to resolve this issue?