on 06-25-2015 10:58 AM
Hi,
sd.gurus,
i have isuue that "
why automatic mail received by customer for NIL balance amount. Also balance for below customer in 23.6.15 is approx Rs. 5.65 L.
Regards,
raju
Hi Raju,
You need to be clear with your issue?
If you are saying you (basically your client) received an e-mail from customer as "NIL balance amount" then you need to check with your customer along with open documents.
On the other hand if your system has send an e-mail with "NIL balance amount" though you have open documents then check who triggered this e-mail and why (from system).
Regards
Rahul
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