Multiple e-Mails flow for same user for CICO Corrections

[nallasivam_balagurusamy]

Dear Experts,

We have CICO Corrections and when the employee do some corrections and submitted for the approval we have a batch job scheduled for the report

RPTCOREMAIL which will send mails for the employees about the corrections status either approved or rejected and to the manager about the pending

corrections.

In some cases the mails have been sent multiple times to a single user. The same mails has been sent more than 10 times to the managers inbox.

Could you please let me know the reason for this and how to solve this issue.

Kindly give your valuable suggestions.

[former_member182426 · Accepted solution]

This will be based on how the selection screen parameters are selected and saved in variant for this background job.

Make sure the option Since Last Run is selected in your variant.