on 06-22-2015 3:21 PM
We recently performed the following actions:
1. Installed SAP BusinessObjects BI Platform 4.1 Support Pack 2 on a new box.
2. Upgraded from ... to SAP
3. Used the Import Wizard to import ALL objects from SAP BusinessObjects Enterprise XI 12.1.0 to the new box.
4. Ran a report on the new box.
When a report is ran on the new box the following error appears.
The viewer could not process an event. Error in
File ps_1fd087b7bf04791.rpt: Failed to load
database information. [] ---- Error code: 0
[CRWEB00000119]
What are the possible causes for this error?
What steps can be taken to resolve this issue?
Thanks
Hi,
See attached sap note.
1821625 - Crystal Reports 2011 and legacy Crystal Reports fail to refresh with ODBC connection
Amit
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