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Jun 19, 2015 at 08:48 PM

UPGRADE ERROR Severe error(s) occurred in phase PREP_PARSETUP/TOOLIMP_FEATURES!

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UPGRADE ERROR DURING PHASE 5.2 EXTRACTION USING SUM

Severe error(s) occurred in phase PREP_PARSETUP/TOOLIMP_FEATURES!

Hello experts,

I am performing an upgrade of a SAP CRM system from Release 701 to Release 740 we have Unix AIX 7.1 with Oracle 11.2.0.4.0 in kernel 721_EXT_REL 64 bits unicode patch number 500.

During phase 5.2 extraction using SUM 1.0 SP 12 patch level 14 occurred the below error:

Severe error(s) occurred in phase PREP_PARSETUP/TOOLIMP_FEATURES!

Last error code set: RFC error system CR7 nr 01 function 'UPG_GET_TOOLIMP_STATIC_FEATURE' failed with code 3 key LOAD_PROGRAM_NOT_FOUND: Program SAPLSUNM not found.

Trouble Ticket Generation

A trouble ticket and an archive with all relevant log files have been generated.

Trouble ticket: "..../SUM/abap/log/SAPup_troubleticket.log"

And the log below:

SUM/abap/log/SAPup_troubleticket.log

SAPup broke during phase TOOLIMP_FEATURES in module PREP_PARSETUP / Setup parameters for tool

Error Message: RFC error system CR7 nr 01 function 'UPG_GET_TOOLIMP_STATIC_FEATURE' failed with code 3 key LOAD_PROGRAM_NOT_FOUND: Program SAPLSUNM not found.

Thank you very much,

Javier Tenorio A

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