Skip to Content
0
Jun 19, 2015 at 04:40 PM

An error has occurred while attempting to load the Crystal Reports runtime.

782 Views


VS2003 app to print labels which was working quite happily on Windows Server 2003 x32 Servers now encounters the following error when installed on a Windows Server 2012 R2 x64:

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.TypeInitializationException: The type initializer for 'CrystalDecisions.CrystalReports.Engine.ReportDocument' threw an exception. ---> CrystalDecisions.CrystalReports.Engine.LoadSaveReportException: An error has occurred while attempting to load the Crystal Reports runtime.

Either the Crystal Reports registry key permissions are insufficient or the Crystal Reports runtime is not installed correctly.

Please install the appropriate Crystal Reports redistributable (CRRedist*.msi) containing the correct version of the Crystal Reports runtime (x86, x64, or Itanium) required. Please go to http://www.businessobjects.com/support for more information.
at CrystalDecisions.CrystalReports.Engine.ReportDocument.CheckForCrystalReportsRuntime()
at CrystalDecisions.CrystalReports.Engine.ReportDocument..cctor()
--- End of inner exception stack trace ---
at CrystalDecisions.CrystalReports.Engine.ReportDocument..ctor()
at ServcoLabels.CRLabels..ctor()
at ServcoLabels.MainForm.btnGo_Click(Object sender, EventArgs e)
at System.Windows.Forms.Control.OnClick(EventArgs e)
at System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ButtonBase.WndProc(Message& m)
at System.Windows.Forms.Button.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


************** Loaded Assemblies **************
mscorlib
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.8009 (FX35W81RTMGDR.050727-8000)
CodeBase: file:///C:/Windows/Microsoft.NET/Framework64/v2.0.50727/mscorlib.dll
----------------------------------------
ServcoLabels
Assembly Version: 1.0.2960.26336
Win32 Version: 1.0.2960.26336
CodeBase: file:///C:/Program%20Files/Service%20Company%20Labels/ServcoLabels.exe
----------------------------------------
System.Windows.Forms
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.8015 (FX35W81RTMGDR.050727-8000)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.8009 (FX35W81RTMGDR.050727-8000)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Drawing
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.8015 (FX35W81RTMGDR.050727-8000)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
System.Configuration
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.8007 (FX35W81RTMGDR.050727-8000)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
System.Data
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.8007 (FX35W81RTMGDR.050727-8000)
CodeBase: file:///C:/Windows/assembly/GAC_64/System.Data/2.0.0.0__b77a5c561934e089/System.Data.dll
----------------------------------------
System.Xml
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.8009 (FX35W81RTMGDR.050727-8000)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
System.Transactions
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.8007 (FX35W81RTMGDR.050727-8000)
CodeBase: file:///C:/Windows/assembly/GAC_64/System.Transactions/2.0.0.0__b77a5c561934e089/System.Transactions.dll
----------------------------------------
System.EnterpriseServices
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.8007 (FX35W81RTMGDR.050727-8000)
CodeBase: file:///C:/Windows/assembly/GAC_64/System.EnterpriseServices/2.0.0.0__b03f5f7f11d50a3a/System.EnterpriseServices.dll
----------------------------------------
CrystalDecisions.CrystalReports.Engine
Assembly Version: 10.2.3600.0
Win32 Version: 10.2.52001.1823
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/CrystalDecisions.CrystalReports.Engine/10.2.3600.0__692fbea5521e1304/CrystalDecisions.CrystalReports.Engine.dll
----------------------------------------
CrystalDecisions.Shared
Assembly Version: 10.2.3600.0
Win32 Version: 10.2.52001.1823
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/CrystalDecisions.Shared/10.2.3600.0__692fbea5521e1304/CrystalDecisions.Shared.dll
----------------------------------------
CrystalDecisions.Windows.Forms
Assembly Version: 10.2.3600.0
Win32 Version: 10.2.52001.1823
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/CrystalDecisions.Windows.Forms/10.2.3600.0__692fbea5521e1304/CrystalDecisions.Windows.Forms.dll
----------------------------------------
CrystalDecisions.ReportSource
Assembly Version: 10.2.3600.0
Win32 Version: 10.2.9700.0
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/CrystalDecisions.ReportSource/10.2.3600.0__692fbea5521e1304/CrystalDecisions.ReportSource.dll
----------------------------------------
System.Web
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.8015 (FX35W81RTMGDR.050727-8000)
CodeBase: file:///C:/Windows/assembly/GAC_64/System.Web/2.0.0.0__b03f5f7f11d50a3a/System.Web.dll
----------------------------------------
CrystalDecisions.Shared.resources
Assembly Version: 10.2.3600.0
Win32 Version: 10.2.9700.0
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/CrystalDecisions.Shared.resources/10.2.3600.0_en_692fbea5521e1304/CrystalDecisions.Shared.resources.dll
----------------------------------------
CrystalDecisions.Windows.Forms.resources
Assembly Version: 10.2.3600.0
Win32 Version: 10.2.9700.0
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/CrystalDecisions.Windows.Forms.resources/10.2.3600.0_en_692fbea5521e1304/CrystalDecisions.Windows.Forms.resources.dll
----------------------------------------
CrystalDecisions.ReportAppServer.CommLayer
Assembly Version: 10.2.3600.0
Win32 Version: 10.2.9700.0
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/CrystalDecisions.ReportAppServer.CommLayer/10.2.3600.0__692fbea5521e1304/CrystalDecisions.ReportAppServer.CommLayer.dll
----------------------------------------
CrystalDecisions.CrystalReports.Engine.resources
Assembly Version: 10.2.3600.0
Win32 Version: 10.2.9700.0
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/CrystalDecisions.CrystalReports.Engine.resources/10.2.3600.0_en_692fbea5521e1304/CrystalDecisions.CrystalReports.Engine.resources.dll
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
<system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.


To try and fix the issue we have installed both 32bit and x64 bit Crystal report runtimes on the 2012 server but it makes no difference to the error message being experienced.

This is our first posting to this discussion group so apologies in advance if this is not the correct discussion group.

We have read similar posts but without encountering a definitive answer to our scenario.

Philip