when I create an incident in managed system the incident correctly shows up in ITSM of SAP Solution Manager with all fields filled except for the SAP component ("invalid SAP component").
For example when I use FI-AP-AP-IC in managed system which is not avaibale in solution manager. I checked the tables dswp_csncomp and dswpcsncomptxt, but this specific component isnt there. The background job for fetiching the components from SAP is disabled, because it is not a productive system. So I ran the report DSWP_GET_CSN_COMPONENTS manually, but with no luck. Incidents with components which are maintained in these tables are working correctly.