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Former Member
Jun 17, 2015 at 11:40 AM

Interactive Reporting - All key figures values are zero

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Hello,

Our team is having a problem using interactive reporting in the solution manager.

We followed this guide wiki.scn.sap.com/wiki/display/SAPITSM/SAP+ITSM+Analytics+on+SAP+Solution+Manager+7.1 , however when we create the Service Requests reports and use the "Preview without business filters" option, even though we are capable of visualize the characteristics data, all the key figures have zero value.

The data (dates, priority, IDs) in the table is correct however, no key figures are displayed.

Best Regards,

Tiago Moreira