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SAP Application Servers not starting..

Hi Mates,

I Restarted our SAP system and the central instance is running fine, but the two application servers to that server are not starting. I tried to start the services manually but i am getting the following error and there is also pagefile.sys document that has been generated in main PRD system. I checked the permissions and those applications have administrator permissions but still they are not starting.Please do help.

Regards,

Adarsh

error.JPG (83.6 kB)
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6 Answers

  • Jun 13, 2015 at 09:14 AM

    Hi,

    My first guesses will be to check disk space, network connectivity and TCP/IP port occupation.

    Did you rebooted the servers? The application servers run on same machine of the message server?

    Regards,

    MM

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    • Hi Manuel,

      We have enough disk space..and the connection is also ok..Yes i rebooted the servers..The application servers run on different machine and are linked to central server.

      Regards,

      Adarsh

  • Jun 13, 2015 at 09:16 AM

    Hi Adarsh

    1. On both application instance SIDADM & SAPServiceSID user id's as part of local administrator group?

    2. Could you refer the SAP Note

    82751 - Problems with SAP Services & SAP Service Manager


    BR

    SS

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  • Jun 13, 2015 at 10:28 AM

    Hi All,

    Could anyone see this log and provide me any info if possible.

    ------------------------------------------------------------------------------------------------------------------------------------------------------

    [Thr 280]

    Thu Jun 11 12:13:54 2015

    INFO: Re-Initialization of CCMS agent

    INFO: ...stop Method Dispatcher.

    INFO: Waiting for 1st method dispatcher thread to exit...

    [Thr 7464]

    INFO: Threads of CCMS Agent: method dispatcher SAP_CCMS_AGNT_LOCAL_TD exits

    [Thr 3932]

    INFO: Threads of CCMS Agent: method dispatcher SAP_CCMS_AGNT_LONGRUN_TD exits

    [Thr 280]

    INFO: Waiting for 2nd method dispatcher thread to exit...

    INFO: Cleanup for static lib rfcoslib.

    INFO: Cleanup for static lib alloglib.

    INFO: ... download shared memory content into file system.

    INFO: ... download successful. Disconnecting from CCMS Memory.

    Thu Jun 11 12:13:57 2015

    INFO: ... reconnect to CCMS Memory.

    INFO: No shared memory, using process local memory of size 60000000

    INFO: Connected to Monitoring Segment [CCMS Monitoring Segment for MIGPRDAPP1_MIP_13, process local memory, created with version CCMS version 20060508, 64 bit multithreaded, compiled at Mar 21 2014, kernel 7400_20020600_60, platform 562 (PC with Windows NT)]

    segment status WARM_UP

    segment started at Thu Jun 11 12:13:57 2015

    segment version 20060508

    INFO: Setting runtime information of sapccm4x in monitoring segment.

    INFO: Loading static lib rfcoslib with trace level 0.

    RFCOSLIB: INFO: current trace level is 1

    RFCOSLIB: INFO: Semaphore Handling initialization successful.

    RFCOSLIB: INFO: Trying to Register Objects

    RFCOSLIB: INFO: Operating system context exists.

    RFCOSLIB: INFO: no filter information in sapccmsr.ini found

    ALEVTLOGLIB: INFO: EventLog Monitoring Reading evtsave.bin

    ALEVTLOGLIB: INFO: EventLog Monitoring Reading D:\usr\sap\MIP\D13\log\sapccm4x\sapccmsr.ini

    ALEVTLOGLIB: INFO: Running with EventLogMonFactor 1 (SYSLOGBUFSIZE=10240) .

    ALEVTLOGLIB: INFO: EventLog Monitoring not configured

    RFCOSLIB: INFO: OS monitoring: Operating System Tree created

    INFO: Loading static lib alloglib with trace level 0.

    ALLOGLIB: INFO: No configuration for Logfile Monitoring. No entry LogFile <file_name> in configuration file D:\usr\sap\MIP\D13\log\sapccm4x\sapccmsr.ini found.

    INFO: Working directory is D:\usr\sap\MIP\D13\log\sapccm4x

    INFO: Configuration file D:\usr\sap\MIP\D13\log\sapccm4x\sapccmsr.ini opened.

    INFO: PlugIn manager initialized successfully.

    [Thr 5968]

    INFO: Threads of CCMS Web Service Agent: method dispatcher SAP_CCMS_AGNT_LOCAL_TD started

    [Thr 7096]

    INFO: Threads of CCMS Agent: method dispatcher SAP_CCMS_AGNT_LONGRUN_TD started

    [Thr 5968]

    Thu Jun 11 12:14:08 2015

    INFO: Runtime status of ABAP Instance MIP MIGPRDAPP1_MIP_13 shutdown

    Thu Jun 11 12:18:33 2015

    RFCOSLIB: INFO: Operating system context exists.

    RFCOSLIB: INFO: Operating system context belongs to CCMS agent

    ALEVTLOGLIB: INFO: EventLog Monitoring Reading evtsave.bin

    ALEVTLOGLIB: INFO: EventLog Monitoring Reading D:\usr\sap\MIP\D13\log\sapccm4x\sapccmsr.ini

    ALEVTLOGLIB: INFO: Running with EventLogMonFactor 1 (SYSLOGBUFSIZE=10240) .

    ALEVTLOGLIB: INFO: EventLog Monitoring not configured

    [Thr 864]

    Thu Jun 11 18:34:20 2015

    INFO: Received shutdown request from sapstartsrv.

    [Thr 7096]

    INFO: Threads of CCMS Agent: method dispatcher SAP_CCMS_AGNT_LONGRUN_TD exits

    [Thr 280]

    INFO: Main loop ends.

    [Thr 5968]

    INFO: Threads of CCMS Agent: method dispatcher SAP_CCMS_AGNT_LOCAL_TD exits

    [Thr 864]

    Thu Jun 11 18:34:21 2015

    INFO: Cleanup for static lib rfcoslib.

    INFO: Cleanup for static lib alloglib.

    INFO: Clearing runtime information of sapccm4x in monitoring segment.

    INFO: Downloading CCMS monitoring segment content into file system.

    INFO: Disconnecting from CCMS monitoring segment.

    Thu Jun 11 18:34:22 2015

    INFO: Closing this logfile.

    -------------------------------------------------------------------------------------------------------------------------------------------------

    Regards,

    Adarsh

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    • Hi Adarsh

      1. From your once of the application server you can ping the central host system?

      2. Is this any firewall or UAC enable in CI or are you able to login in CI system by SAPGUI?

      3. On your Application at OS level login SIDADM browse the CI host name (example \\hostname of CI )

      BR

      SS

  • Jun 13, 2015 at 12:09 PM

    Hi Sriram,

    1)I am able to ping the central host system to application system.

    2)No, there is no fireall enabled in CI and i am able to login to CI by SAPGUI.

    3)I really didnt understand the third step but i logged into host using SIDADM and i opened the run command and typed the CI host name i got a message saying we dont have access to that.

    I am attaching the screen shot below.

    Regards,

    Adarsh


    error.JPG (71.0 kB)
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  • avatar image
    Former Member
    Jun 14, 2015 at 04:29 AM

    Adarsh,

    1) Check note 82751 and see whether it's helpful.

    2) Your configuration looks like a Domain-less installation. Your OS account is local, not Domain account, right ? But you have a distributed installation (CI and DI on diff nodes). It is not recommend configuration. You better use Domain account to avoid permission issue on cross-server communication. OK, you probably can't change it, but you have to make sure the SAPService<SID> and <sid>adm account has same password on each nodes, and they shouldn't be expired.

    3) If nothing is helpful, the last resort is to recreate the SAPMIP_13 service.

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  • avatar image
    Former Member
    Jun 14, 2015 at 08:31 AM

    Hi Adarsh.. Refer this SAP Note: 1348820 - sapstartsrv hangs after receiving 'StopService' request.

    Hope it may help you .

    regards,

    Raz

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