session management service is not fetching data in...

Hi Experts,

We are trying to access session management service in SAP EP NWA.

Portal version is 7.4 SP 05.

And we have checked in PAM for version of support package of LMNWABASICMBEAN.

LMNWABASICMBEAN

1000.7.40.5.1.20140402021200

The same is working in our DEV & QA system but giving error in PRD system.

We have checked SAP Note number : 2031294 but not worked.

Object analyzing service & tc~je~trace~app are already activated. but data is not coming in session management application.

Awaiting for your expert advise to resolve this issue ASAP.

Regards,

Bhargav Bhatt

SAP Managed Tags:
SAP NetWeaver Application Server

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Accepted Solutions (0)

Answers (2)

Hello Bhargav,

Can you check the service on SAPMMC As Java Components and start it?

If it does not start you need to check the log and trace files for the root-cause.

Regards,

Yuksel AKCINAr

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Hi Yuksel,

Yes the service is Running

We have checked in DEV and QA that the retrieve status if ON but it shows OFF in PRD.

please suggest how to keep this status default value as "ON".

After changing status of java application and its dependencies to ON, if we navigate to other screen and try to access same service to check retrieve status, it automatically changed to OFF mode

I think status should be ON for both, service n Application as well.

Regards

Bhargav Bhatt

Hi Bhargav,

have you able to solve this?

Regards,

Hanna

Hi Bhargav ,

Did you try restarting the following service from NWA

sap.com/objectanalyzing

Thanks ,

Manu

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Hi Manu,

Thanks for reply.

Yes I restarted the service sap.com/objectanalyzing But no sucess.

Regards

Bhargav Bhatt

Can you post your applications.log and Default trace file

Thanks ,

Manu

Hi,

Please find below default trace.

at com.sap.engine.services.jmx.MBeanServerConnectionImpl.invokeMbsInternal(MBeanServerConnectionImpl.java:677)

at com.sap.engine.services.jmx.MBeanServerConnectionImpl.invoke(MBeanServerConnectionImpl.java:464)

at com.sap.engine.services.jmx.MBeanServerConnectionSecurityWrapper.invoke(MBeanServerConnectionSecurityWrapper.java:221)

at com.sap.engine.services.jmx.ClusterInterceptor.invoke(ClusterInterceptor.java:813)

... 115 more

Caused by: java.io.NotSerializableException: com.sap.itsam.session.management.model.SAP_ITSAMJavaEESessionData

at java.io.ObjectOutputStream.writeObject0(ObjectOutputStream.java:1165)

at java.io.ObjectOutputStream.writeArray(ObjectOutputStream.java:1359)

at java.io.ObjectOutputStream.writeObject0(ObjectOutputStream.java:1155)

at java.io.ObjectOutputStream.writeArray(ObjectOutputStream.java:1359)

at java.io.ObjectOutputStream.writeObject0(ObjectOutputStream.java:1155)

at java.io.ObjectOutputStream.writeObject(ObjectOutputStream.java:329)

at com.sap.engine.services.jmx.RequestMessage.writeBody(RequestMessage.java:374)

at com.sap.engine.services.jmx.Message.writeMsg(Message.java:257)

at com.sap.engine.services.jmx.Message.getMsg(Message.java:453)

at com.sap.engine.services.jmx.JmxServiceConnectorServerInvoker.invokeMbs(JmxServiceConnectorServerInvoker.java:47)

at com.sap.engine.services.jmx.MBeanServerConnectionImpl.invokeMbsInternal(MBeanServerConnectionImpl.java:671)

... 118 more

#2.#2015 06 11 18:29:48:438#+0530#Error#com.sap.itsam.session.management.model.SAP_ITSAMJavaEEGlobalSessionMngtService#

#BC-JAS-ADM-MON#sap.com/tc~je~trace~app#C0000A02174801D20000000100000DA9#12137650000000004#sap.com/tc~lm~itsam~ui~session~mngt~wd#com.sap.itsam.session.management.model.SAP_ITSAMJavaEEGlobalSessionMngtService#12057#2195##2E12C948103911E5CA16000000B934B2#954d0208103911e58e17000000b934b2#954d0208103911e58e17000000b934b2#0#Thread[HTTP Worker [@2058035743],5,Dedicated_Application_Thread]#Plain##

while trying to invoke the method java.lang.Integer.intValue() of a null object loaded from local variable 'activeReq'

[EXCEPTION]

java.lang.NullPointerException: while trying to invoke the method java.lang.Integer.intValue() of a null object loaded from local variable 'activeReq'

at com.sap.itsam.session.management.model.SAP_ITSAMJavaEEGlobalSessionMngtService.aggregateSessions(SAP_ITSAMJavaEEGlobalSessionMngtService.java:167)

at com.sap.itsam.session.management.model.SAP_ITSAMJavaEEGlobalSessionMngtService.getSessions(SAP_ITSAMJavaEEGlobalSessionMngtService.java:79)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

at java.lang.reflect.Method.invoke(Method.java:597)

at sun.reflect.misc.Trampoline.invoke(MethodUtil.java:57)

at sun.reflect.GeneratedMethodAccessor64.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

at java.lang.reflect.Method.invoke(Method.java:597)

at sun.reflect.misc.MethodUtil.invoke(MethodUtil.java:260)

at com.sun.jmx.mbeanserver.StandardMBeanIntrospector.invokeM2(StandardMBeanIntrospector.java:94)

at com.sun.jmx.mbeanserver.StandardMBeanIntrospector.invokeM2(StandardMBeanIntrospector.java:28)

at com.sun.jmx.mbeanserver.MBeanIntrospector.invokeM(MBeanIntrospector.java:208)

at com.sun.jmx.mbeanserver.PerInterface.getAttribute(PerInterface.java:65)

at com.sun.jmx.mbeanserver.MBeanSupport.getAttribute(MBeanSupport.java:218)

at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.getAttribute(DefaultMBeanServerInterceptor.java:665)

at com.sun.jmx.mbeanserver.JmxMBeanServer.getAttribute(JmxMBeanServer.java:648)

at com.sap.pj.jmx.server.MBeanServerImpl.getAttribute(MBeanServerImpl.java:662)

at com.sap.pj.jmx.server.interceptor.MBeanServerWrapperInterceptor.getAttribute(MBeanServerWrapperInterceptor.java:181)

at com.sap.engine.services.jmx.CompletionInterceptor.getAttribute(CompletionInterceptor.java:449)

at com.sap.pj.jmx.server.interceptor.BasicMBeanServerInterceptor.getAttribute(BasicMBeanServerInterceptor.java:169)

at com.sap.jmx.provider.ProviderInterceptor.getAttribute(ProviderInterceptor.java:231)

at com.sap.engine.services.jmx.RedirectInterceptor.getAttribute(RedirectInterceptor.java:232)

at com.sap.pj.jmx.server.interceptor.MBeanServerInterceptorChain.getAttribute(MBeanServerInterceptorChain.java:161)

at com.sap.engine.services.jmx.MBeanServerSecurityWrapper.getAttribute(MBeanServerSecurityWrapper.java:235)

at com.sap.engine.services.jmx.ClusterInterceptor.getAttribute(ClusterInterceptor.java:559)

at com.sap.pj.jmx.server.interceptor.MBeanServerInterceptorChain.getAttribute(MBeanServerInterceptorChain.java:161)

at com.sap.tc.lm.ui.itsam.session.mnt.SessionManagementModel.getSessions(SessionManagementModel.java:72)

at com.sap.tc.lm.itsam.ui.session.mngt.sessionmngt.SessionMngtView.refreshAggregatedSessions(SessionMngtView.java:1577)

at com.sap.tc.lm.itsam.ui.session.mngt.sessionmngt.SessionMngtView.wdDoInit(SessionMngtView.java:178)

at com.sap.tc.lm.itsam.ui.session.mngt.sessionmngt.wdp.InternalSessionMngtView.wdDoInit(InternalSessionMngtView.java:514)

at com.sap.tc.webdynpro.progmodel.generation.DelegatingView.doInit(DelegatingView.java:59)

at com.sap.tc.webdynpro.progmodel.controller.Controller.initController(Controller.java:227)

at com.sap.tc.webdynpro.progmodel.view.View.initController(View.java:731)

at com.sap.tc.webdynpro.progmodel.controller.Controller.init(Controller.java:206)

at com.sap.tc.webdynpro.progmodel.window.ViewManager.getView(ViewManager.java:668)

at com.sap.tc.webdynpro.progmodel.window.ViewManager.bindRoot(ViewManager.java:563)

at com.sap.tc.webdynpro.progmodel.window.ViewManager.init(ViewManager.java:183)

at com.sap.tc.webdynpro.progmodel.window.InterfaceView.manageEmbeddedViewManager(InterfaceView.java:141)

at com.sap.tc.webdynpro.progmodel.window.EmbeddedInterfaceView.onInstanceAvailable(EmbeddedInterfaceView.java:94)

at com.sap.tc.webdynpro.progmodel.components.ComponentUsage.fireInstanceAvailable(ComponentUsage.java:936)

at com.sap.tc.webdynpro.progmodel.components.ComponentUsage.createComponentInternal(ComponentUsage.java:425)

at com.sap.tc.webdynpro.progmodel.components.ComponentUsage.createComponent(ComponentUsage.java:352)

at com.sap.lm.itsam.ui.floorplan.FloorPlan.loadEmbeddedApplicationInternal(FloorPlan.java:2211)

at com.sap.lm.itsam.ui.floorplan.FloorPlan.loadEmbeddedApplication(FloorPlan.java:449)

at com.sap.lm.itsam.ui.floorplan.FloorPlan.init(FloorPlan.java:666)

at com.sap.lm.itsam.ui.floorplan.FloorPlan.loadProfessionalApplication(FloorPlan.java:1214)

at com.sap.lm.itsam.ui.floorplan.FloorPlan.navigateNFtoEmbeddedApplication(FloorPlan.java:1851)

at com.sap.lm.itsam.ui.floorplan.wdp.InternalFloorPlan.wdInvokeEventHandler(InternalFloorPlan.java:975)

at com.sap.tc.webdynpro.progmodel.generation.DelegatingComponent.invokeEventHandler(DelegatingComponent.java:248)

at com.sap.tc.webdynpro.progmodel.components.Component.fireEvent(Component.java:492)

at com.sap.tc.lm.co.ui.nwa.workcenter.overview.wdp.InternalWorkCenterOverview.wdFireEventNavigateToEmbeddedApplication(InternalWorkCenterOverview.java:315)

at com.sap.tc.lm.co.ui.nwa.workcenter.overview.WorkCenterOverview.fireEventNavigateToEA(WorkCenterOverview.java:381)

at com.sap.tc.lm.co.ui.nwa.workcenter.overview.wdp.InternalWorkCenterOverview.fireEventNavigateToEA(InternalWorkCenterOverview.java:222)

at com.sap.tc.lm.co.ui.nwa.workcenter.overview.WorkCenterOverviewView.onActionNavigate(WorkCenterOverviewView.java:440)

at com.sap.tc.lm.co.ui.nwa.workcenter.overview.wdp.InternalWorkCenterOverviewView.wdInvokeEventHandler(InternalWorkCenterOverviewView.java:221)

at com.sap.tc.webdynpro.progmodel.generation.DelegatingView.invokeEventHandler(DelegatingView.java:142)

at com.sap.tc.webdynpro.progmodel.controller.Action.fire(Action.java:75)

at com.sap.tc.webdynpro.clientserver.phases.ProcessingEventPhase.doHandleActionEvent(ProcessingEventPhase.java:159)

at com.sap.tc.webdynpro.clientserver.phases.ProcessingEventPhase.execute(ProcessingEventPhase.java:94)

at com.sap.tc.webdynpro.clientserver.window.WindowPhaseModel.processRequestPartly(WindowPhaseModel.java:162)

at com.sap.tc.webdynpro.clientserver.window.WindowPhaseModel.doProcessRequest(WindowPhaseModel.java:110)

at com.sap.tc.webdynpro.clientserver.window.WindowPhaseModel.processRequest(WindowPhaseModel.java:97)

at com.sap.tc.webdynpro.clientserver.window.WebDynproWindow.processRequest(WebDynproWindow.java:515)

at com.sap.tc.webdynpro.clientserver.cal.AbstractClient.executeTasks(AbstractClient.java:58)

at com.sap.tc.webdynpro.clientserver.cal.ClientApplication.doExecute(ClientApplication.java:1671)

at com.sap.tc.webdynpro.clientserver.cal.ClientApplication.doProcessing(ClientApplication.java:1485)

at com.sap.tc.webdynpro.clientserver.session.ApplicationSession.doApplicationProcessingStandalone(ApplicationSession.java:908)

at com.sap.tc.webdynpro.clientserver.session.ApplicationSession.doApplicationProcessing(ApplicationSession.java:880)

at com.sap.tc.webdynpro.clientserver.session.ApplicationSession.doProcessing(ApplicationSession.java:357)

at com.sap.tc.webdynpro.clientserver.session.RequestManager.doProcessing(RequestManager.java:326)

at com.sap.tc.webdynpro.serverimpl.core.AbstractDispatcherServlet.doContent(AbstractDispatcherServlet.java:87)

at com.sap.tc.webdynpro.serverimpl.wdc.DispatcherServlet.doContent(DispatcherServlet.java:101)

at com.sap.tc.webdynpro.serverimpl.core.AbstractDispatcherServlet.doPost(AbstractDispatcherServlet.java:62)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:754)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:847)

at com.sap.engine.services.servlets_jsp.server.Invokable.invoke(Invokable.java:152)

at com.sap.engine.services.servlets_jsp.server.Invokable.invoke(Invokable.java:38)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:466)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:210)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:441)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:430)

at com.sap.engine.services.servlets_jsp.filters.DSRWebContainerFilter.process(DSRWebContainerFilter.java:38)

at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

at com.sap.engine.services.servlets_jsp.filters.ServletSelector.process(ServletSelector.java:81)

at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

at com.sap.engine.services.servlets_jsp.filters.ApplicationSelector.process(ApplicationSelector.java:278)

at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

at com.sap.engine.services.httpserver.filters.WebContainerInvoker.process(WebContainerInvoker.java:81)

at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9)

at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

at com.sap.engine.services.httpserver.filters.DefineHostFilter.process(DefineHostFilter.java:27)

at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)

at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

at com.sap.engine.services.httpserver.filters.MonitoringFilter.process(MonitoringFilter.java:29)

at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)

at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

at com.sap.engine.services.httpserver.filters.SessionSizeFilter.process(SessionSizeFilter.java:26)

at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)

at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

at com.sap.engine.services.httpserver.filters.MemoryStatisticFilter.process(MemoryStatisticFilter.java:57)

at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)

at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

at com.sap.engine.services.httpserver.filters.DSRHttpFilter.process(DSRHttpFilter.java:43)

at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)

at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

at com.sap.engine.services.httpserver.server.Processor.chainedRequest(Processor.java:475)

at com.sap.engine.services.httpserver.server.Processor$FCAProcessorThread.process(Processor.java:269)

at com.sap.engine.services.httpserver.server.rcm.RequestProcessorThread.run(RequestProcessorThread.java:56)

at com.sap.engine.core.thread.execution.Executable.run(Executable.java:122)

at com.sap.engine.core.thread.execution.Executable.run(Executable.java:101)

at com.sap.engine.core.thread.execution.CentralExecutor$SingleThread.run(CentralExecutor.java:328)

#2.#2015 06 11 18:29:48:651#+0530#Error#com.sap.tc.lm.itsam.ui.session.mngt.sessionmngt.SessionMngt#

#BC-JAS-ADM-MON#sap.com/tc~lm~itsam~ui~session~mngt~wd#C0000A02174801D20000000200000DA9#12137650000000004#sap.com/tc~lm~itsam~ui~session~mngt~wd#com.sap.tc.lm.itsam.ui.session.mngt.sessionmngt.SessionMngt#12057#2195##2E12C948103911E5CA16000000B934B2#954d0208103911e58e17000000b934b2#954d0208103911e58e17000000b934b2#0#Thread[HTTP Worker [@2058035743],5,Dedicated_Application_Thread]#Plain##

Error while retrieving data. Before using Session Management Administrator: Check whether sap.com/objectanalyzing service is started. Check whether tc/je/trace/app application is started.

[EXCEPTION]

java.lang.IndexOutOfBoundsException: Node(FloorPlan.EmbeddedApplicationInst/SessionMngt.AggregatedSessions, class=com.sap.tc.lm.itsam.ui.session.mngt.sessionmngt.wdp.IPublicSessionMngt$IAggregatedSessionsNode): index out of bounds: index=0, size=0

at com.sap.tc.webdynpro.progmodel.context.Node.getElementAt(Node.java:440)

at com.sap.tc.webdynpro.progmodel.context.Node.setLeadSelection(Node.java:589)

at com.sap.tc.lm.itsam.ui.session.mngt.sessionmngt.SessionMngtView.setAggSessionsLeadSelection(SessionMngtView.java:2041)

at com.sap.tc.lm.itsam.ui.session.mngt.sessionmngt.SessionMngtView.wdDoInit(SessionMngtView.java:179)