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Jun 10, 2015 at 12:51 PM

SP19 - Create GRC Request hangs when opening a second popup

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We have upgraded from GRC 10 SP12 to SP19 on NW731 SP15. We are using the SAP Portal with IE11 as the GRC Front End. The SAP Portal System is at NW731 SP14. We encountered the issue reported in SCN thread 3723385 regarding the System and Role Options not being selectable. http://scn.sap.com/thread/3723385. This note identified the issue as a rendering issue and included a like to a wiki page regarding Oss notes for resolving rendering issues. The Oss Notes recommended in the wiki page below for NW731 were implemented on our GRC 10 System and the issue was resolved. http://wiki.scn.sap.com/wiki/x/2oQCFQ.

We have a follow on issue when attempting to create a GRC request. After opening and closing one popup window, like Add System and the Select System popup, when you attempt to open a second popup the GRC screen turns grey and the popup never appears. The GRC create request screen is hung or frozen and has to be closed. The GRC Request cannot be created.

I am wondering if anyone has encountered this issue?

Thank you for your assistance.

Sue Cockrell