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Jun 09, 2015 at 12:37 PM

GRC 10.1 Request Rejected-Notification not correct

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Hi Team

I came across a scenario where if the role approver has rejected the role then the user gets notification shown as below.

I have configured the template id GRAC_AR_REJECTED for ROLE OWNER stage but not sure why the role owner is not getting the correct notification for rejection.

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The Request number : 465 , has been processed and the Request is Closed. The details are as follows:


Provisioning log is not available

Kind regards,

Access Control Administrator

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Please suggest if any one has came across this scenario.

We are on SP Level 7 (SAPK-V1107INGRCFNDA)

Thanks

Nitesh