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Jun 05, 2015 at 05:22 PM

Total Hours Column in ESS Record Working Time Showing incorrect totals

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Hello Friends,

Total Hours Column in ESS Record Working Time is Showing incorrect totals. When I enter 8 hours, the total shows as 0.08 instead of 8.00. If I add 8 more hours, its updates it to 0.16 instead of 16. I have checked the call length field value for the CATS data entry profile and it shows as 0. Other than this all other items in the CATS profile look good. what might be wrong?

Regards

Naveen