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Former Member

How can search Knowledge Article by using text.

Dear All.

Thank you for reading this question.

1. How can I search Knowledge Article by using text on CRM without TREX ?

Could you give me some document about that? (if you've got it..)

2. What's the diffrence between CRM and CRM on HANA about Question 1? (search Knowledge Article by using text )

How to set up it on HANA?

If you have know it, please let me know it....

Thanks and Best regards,

Lan

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2 Answers

  • Jun 05, 2015 at 10:22 AM


    Hi,

    1. How can I search Knowledge Article by using text on CRM without TREX ?

    Could you give me some document about that? (if you've got it..) - Not recommended, dont waste time in that. Use only Trex. Trex is build for this purpose only.

    2. What's the diffrence between CRM and CRM on HANA about Question 1? (search Knowledge Article by using text )

    How to set up it on HANA? - You have to take help of basis for this and some notes need to applied for the same. Not straight forward:)

    Hope it helps..

    Cheers

    Bhushan

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    Former Member
    Jun 05, 2015 at 03:39 PM

    You can search Knowledge Article using Posting date without Trex.

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    • Former Member

      Hi,

      Thank you for a quick answer.

      I want to search by using text,,, Not ID or Posting date.. sorry...

      Have you seen to search by using text(description) without TREX?

      Best regards,

      Lan