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Requesting Public Key from Server Communications error (14) Connection failed Ending transmission

Hello Experts,

While trying to connect via Agentry client 7.0 to SMP 3.0 SP7. I am facing error Requesting Public Key from Server Communications error (14) Connection failed Ending transmission.


I also writing event log file content.

I have already did Public IP ssl certification.

Thanks in advance

Regards,

Ashwin

06/05/2015 00:01:01, 0,     0,     0, Thr   3540, New files opened events.log, messages.log 06/05/2015 00:01:02, 0,     0,     2, Thr   3540, Loading the Agentry Runtime's public/private key for password exchanges. 06/05/2015 00:01:02, 0,     0,     2, Thr   3540, Key pair loaded successfully. 06/05/2015 00:01:02, 0,     0,     2, Thr   3540, Agentry Startup 06/05/2015 00:01:02, 0,     1,     4, Thr   3540, Agentry Server Agent v130.7.0.4 06/05/2015 00:01:07, 0,    20,   150, Thr  12012, Loading Development application definitions 06/05/2015 00:03:37, 0,    21,     4, Thr  12012, Loaded SQL-Northwind (SQL v130.7.0.4) from ag3sqlbe.dll 06/05/2015 00:03:38, 0,    21,   101, Thr  12012, dB Connect 06/05/2015 00:04:08, 0,    20,   152, Thr  12012, Loading Development application definitions for default localization 06/05/2015 00:04:08, 0,    20,   151, Thr  12012, Finished loading Development application definitions 06/05/2015 00:04:15, 0,    17,    14, Thr   3540, OpenUI v130.7.0.4 06/05/2015 00:04:15, 0,    20,     4, Thr   3540, OpenUI v130.7.0.4 06/05/2015 00:04:17, 0,    17,    10, Thr   3540, OpenUI v130.7.0.4 06/05/2015 00:04:17, 0,     0,     0, Thr   3540, Old log files moved into C:\SAP\MobilePlatform3\Server\log\agentry\rolled\2015-06-05-000101 06/05/2015 00:04:17, 0,     0,    23, Thr   3540, Agentry startup is complete. 06/05/2015 01:01:02, 0,     0,     7, Thr  12992, 06/05/2015 01:01:11, 0,     0,    24, Thr   7496, Agentry shutdown is beginning. 06/05/2015 01:01:11, 0,    17,    11, Thr   7496, OpenUI v130.7.0.4 06/05/2015 01:01:11, 0,     1,     5, Thr   7496, Agentry Server Agent 06/05/2015 01:01:11, 1,     4,3221225477, Thr   7496, EXCEPTION_ACCESS_VIOLATION, 000007FEE821CC52, 0, R, 0000000062FC6D68, sqlBE.cpp#913:SQLBackEnd::cleanup 06/05/2015 01:01:11, 0,    20,     5, Thr   7496, OpenUI 06/05/2015 01:01:11, 0,     0,    15, Thr   7496, OpenUI 06/05/2015 01:01:11, 0,     0,     3, Thr   7496, Agentry shutdown complete
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1 Answer

  • Best Answer
    Jun 05, 2015 at 10:07 AM

    Hi Ashwin,

    What client are you using (WPF/ATE/Any device/Emulator) ?

    Also have you copied smp_crt certificate in your client directory in case of WPF/ATE and installed certificate to trusted root authority.

    If any device/emulator is used have you imported same certificate in device/emulator and installed there.

    Regards,

    AK

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    • Purayil,

      This issue is only related to SMP certificate. The certificate you are using in Agentry is not correct. That could be due to creating a certificate using localhost. Try to create the smp_crt using IP or host name.