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Former Member

Error Security Authentication CreateTicketLoginModule

Hi,

We are having issues in logging on to SAP EP (NW7.31). System is coming up and running, but after entering the user credentials in either /nwa or /irj/potal, system doesn't take to the home page ( of nwa and portal) but remain on the same page.

Nevertheless, system is checking the user's credentials because if we enter wrong password for the user, error message shows "User Authentication failed".

I have checked blogs and SAP notes but they provide the solution using NWA or Visual Admin ( Not available in 7.31) , but none of them are accessible.

NWA  -->  logon not possible

Visual Admin  --> Obsolete

I believe there would be a way out to perform the steps as mentioned in SAP Note :  791649 - User unable to logon by ticket also from OS level.

Please provide some inputs, how it could be resolved.

Thanks,

Rajesh

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3 Answers

  • Best Answer
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    Former Member
    Jul 01, 2015 at 12:43 PM

    Hi All,

    Thanks for the updates.. But I manage to solve the issue by change the value of the parameter com.sap.security.api.IUser.getUserAccounts()

    Regards,

    Rajesh

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    Former Member
    Jun 03, 2015 at 10:16 AM

    This is a custom logon page?

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    Former Member
    Jun 04, 2015 at 04:34 AM

    Hi Lawrence,

    Its not custom logon page, its a standard SAP Portal logon page.

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    • Hi Rajesh ,

      Would you mind posting theĀ  security log fileĀ  ( Just after you try loging in once again with the correct userid /pass ) from

      /usr/sap/<SID>/JC<>/server0/log/system/security.log

      and the latest default trace file

      Thanks ,

      Manu