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Former Member

SAP Mobile Secure Trial - MDM not working

Hello

I have set up a trial for SAP Mobile Secure to test out some functionality.

The problem I am having is that I cannot push any policies/apps etc to the devices.

The devices enrol successfully.

When I try to apply config policies or install apps I get a successful message but nothing happens on the devices.

I have also noticed that there is an error that was brought up in a previous thread with regards the apple push certificate.

I don't think this is an issue as I can see in the server tab that a push certificate is already installed.

Any ideas on why the MDM is not working?

Thanks

Andrew

1. Error message when I click csr download

2. Push Cert in server tab

csr error.jpg (120.6 kB)
csr error.jpg (103.7 kB)
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1 Answer

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    Former Member
    Jun 02, 2015 at 08:04 AM

    Hi Andrew,

    thanks for posting your question.

    This looks like some internal problem we would need to investigate.

    Please open a support incident for component MOB-SEC (https://support.sap.com).

    Thanks and best regards,

    Bernd

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