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IDM 7.2 Change approval description

Former Member
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Hello,

I am still working on a custom GRC workflow with IDM, and I am trying to write GRC information in the approval request. Right now, I am using custom attributes to display the information, but I need to show them on the first tab of the approval.

I tried changing the PVO's DESCRIPTION attribute before the approval task, but no matter what I do, the description field remains blank. Changing the PVO's MX_REASON field have the same result: The field keep the assignment request reason.

Is there any way to change the approval's description or I will have to keep using additional attributes?

Thanks.

Julien

Accepted Solutions (1)

Accepted Solutions (1)

0 Kudos

Hi Julian

Did you try to change the field by "Execute task on initialize"?

If this does not work, you can check if the IdM RT resets the fields:

I asume you have a task X to write the DESCRIPTION to PVO one step before the approval task Y.

1. insert a dummy "to identity store" task (or what you prefer) with no dispatchers between task X and Y.

2. start your approval workflow

3. while the deselected task is waiting for a dispatcher in the prov queue you check the PVO in the database if the description field is updated with your text.if not, you did something wrong or it is not allowed to change the attribute within a prov task.

4. otherwise, assing a dispatcher to your dummy task and see if the approval task resets the field. in this case maybe the only way is to fill the field with an extension class onLoad() function.

kindly

Former Member
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Thanks for your answer. I can not try these steps on our solution now, because it was decided to go in another direction concerning the status. But as you can see in my message, at the same time, the pending value have a description in the database while the approval itself have no descripton

Answers (0)