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Former Member

user deactivated error on HANA Login page on HCP

HI

We have a productive instance on HANA Cloud Platform Account Id : a698edf3f

User ID I314165 is not able to open Web IDE Workbench because at HANA Login screen page,on enter the credentials it shows me User Deactivated error.

Any idea how to resolve this ?

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1 Answer

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    Former Member
    May 29, 2015 at 02:12 AM

    this is the DB user in HANA. If this get deactivated, you may ask your team colleagues who is also account member (of a698edf3f) to

    1. create a "Database User" (via HCP cloud cockpit or Neo command line)
    2. logon into HANA (within HANA studio or WebIDE)
    3. re-activate YOUR user

    Best regards

    Xu

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