Configuring Alert management (ALM)

[Former Member]

Hi

I am planning to configure Alert management (ALM) for CCMS .Can anyone help me with the steps involved? I have gone through few posts in forums but its all abt configuring it in XI.I am thinking of solution manager as the Central ALM server. Is solution manager have any feature similar to Alert management so that I can use that instead of ALM?

Thanks in Advance

Prince

[Former Member · Accepted solution]

Dear Prince

If u have Soln Mgr Go to system Monitoring Select System.

And click view alerts which will be in Red

This view shows the current/most recently reported status of all (CCMS) monitors for the system

which is same as Alm or CCMS os individual system

Regards

Vinod

[Former Member · Accepted solution]

Hi Vinod,

Thanks for your replay.I want the central system to sent out mail if alert occurs and if the receipt of the alert is not confirmed by any of the recipients it should escalate to the next level.I know that alert can be sent out from Solution manager using auto reaction mechanisam.But I am not sure abut the escalation mechanism? pls let me know your thoughts

Thanks

Prince

[Former Member · Accepted solution]

Dear Prince

I know escalation mechanism is possible But i am not sure about how to config.but i will try to give you inputs

Regards

Vinod

[Former Member · Accepted solution]

Hi

I am trying to configure CCMS central auto reaction, CCMS_OnAlert_Email. Assigned central auto reaction for an MTE class (5 min Load balance) in RZ21 --> Technical Infrastructure --> Assign Central Auto reaction. Then the system showed a message like Central system tool dispatching is active; job: SAP_CCMS_CENSYS_DISPATCHER, user: xxx, client: 100. I checked SM37 and i couldn’t see this job ( finished, active or released or scheduled).

Load Average of remote system is 15 and it shows as red in the central system. But I am not getting any alerts (emails).I checked SCOT and everything is fine.

Is there anything that I am missing here?

Thanks,

Prince

[Former Member]

Hi prince....

See these DOCS.

<a href="http://help.sap.com/saphelp_nw04s/helpdata/en/28/83493b6b82e908e10000000a11402f/frameset.htm">Technical Infrastucture of Alert monitor</a>

<a href="http://help.sap.com/saphelp_erp2005/helpdata/en/cb/df8a3eacd49076e10000000a114084/frameset.htm">solution montoring in solution manager</a>

<a href="http://help.sap.com/saphelp_nw04s/helpdata/en/1a/40f83ee0e66856e10000000a114084/frameset.htm">MOnitoring with solution manager</a>

Regards,

vijay