Unable to 'Launch' EPM Office Add-in

[Former Member]

Hi Experts,

I have an issue launching the EPM Office Add-in. Just after installing EPM Add-in, I continue to get the error, "Error launching office client: Error in Save". Please help me resolve this issue. I have attached the screen-shot of the error. Thanks in anticipation.

Chakrappani

[Former Member]

Hi Shrikant and Andy,

Thanks for your response. I give below the information you require:

OS: Windows 7 - 64 Bit
MS Office 2010 - 64 Bit
EPM: SP 4.0
IE: IE9
EPM Add-in: Enabled
I got this error when I tried to launch EPM Office Addin.

I have only one version of Excell installed.

Thanks

Chakrappani

[Former Member]

Hi Chakrapani,

EPM SP4 is very old, did you mean .net 4?

If you have EPM SP 4 then please upgrade to SP 21 patch 3.

Andy

[Former Member]

Hi,

Try install office again, do you have multiple versions of Excel installed?

Andy

[Shrikant_Jadhav]

Hi Chakrappani,

Kindly provide the following details

OS with bit, Office version with bit, EPM SP, IE.

Check Add in is enabled or not .

Are you able to log in from excel ?

Shrikant