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Former Member

Unable to send the Reports to mails from Portal using RSRT

Hello All,

We have BI JAVA 7.4 with BW ABAP 7.31 which are running on Windows environment.Recently we configured Bex and Broadcast which are working fine. Email/Broadcast has sending out without issues by using t-code RSRD_ADMIN.

When using t-code RSRT and by providing with a report, when we navigate/execute JAVA WEB icon to see output in portal,output is seen in the portal and issue is when we try to send e-mail from that same page,there is a button for sending out mails by clicking on SEND button, we are not able to send mails, the new screen/window will pop up and keep on spinning/rendering, but unable to get the output.Kindly check the attached.

Please Suggest

Thanks

Ankita

issue.png (138.3 kB)
SEND_SPINGING.jpg (26.5 kB)
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4 Answers

  • Best Answer
    May 23, 2015 at 04:49 AM

    Hi Ankita

    1. Have you tried other desktop pc? is this browser issue?

    2. Any error message in Java portal and ABAP system log?

    BR

    SS

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    Former Member
    May 24, 2015 at 08:12 AM

    Hi Ankita,

    Are you getting any dump in ST22 and SM21?

    With Regards

    Ashutosh Chaturvedi

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    Former Member
    May 26, 2015 at 09:51 AM

    Thank you all for your suggestions....We found the issue...Issue is with FQDN mis match between Portal and Back-end system.Below blogs helped us to resolve the issue.


    http://scn.sap.com/thread/16082

    http://www.wikiguga.com/topic/d56a4c22857aeac384b7914ae9c3fa87


    Once again thank u all for support.


    Regards

    Ankita

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    Former Member
    Jul 22, 2015 at 02:39 PM

    This message was moderated.

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