Skip to Content
avatar image
Former Member

New Incident Wizard

Apparently the process for submitting an incident (formerly known as message), went through some changes. I was going to submit an incident for Web Intelligence, but I am unable to find any of my systems, which is the first step in submitting an incident. Is there something I need to do to get my systems back? When I search, using an *, I get no results. I used to have several pages of systems to choose from.

Add comment
10|10000 characters needed characters exceeded

  • Follow
  • Get RSS Feed

2 Answers

  • avatar image
    Former Member
    Jul 27, 2015 at 09:34 AM

    Hi Michael,

    Were you able to find the systems for reporting incident to SAP?

    I am also facing the same problem. While raising the ticket I am not getting any system in the list.

    Regards,

    Khushboo

    Add comment
    10|10000 characters needed characters exceeded

  • Jul 27, 2015 at 11:31 AM

    This is an entirely wrong place to report problems with Incident creation process.

    Please contact CIC and report this issues.
    You can find their contact info on support.sap.com under 'Call your local SAP support center"

    Add comment
    10|10000 characters needed characters exceeded