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Former Member
May 21, 2015 at 12:35 PM

Issue in deadline monitoring in workflow

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Hello,

I am currently facing an issue in Deadline monitoring in production.

I've activated recursive deadline monitoring for a leave approval task in a Leave workflow (which is copy of std leave workflow). Mail is sent in the same, in a loop, such that till the approver approves it, the mail is sent recursively.

An issue was recently reported by a user saying that he is receiving a recursive deadline monitoring mail even if the deadline was not triggered for that workitem!!!!!!!

When I checked in SWI1 the workflow instance has COMPLETED status.

Then how come the mail is being triggered!??

Plus one thing, the mail is not shown in SOST either!!!!

Pls help!!

Regards,

Pranita