Monitor Availability of Solution Manager 7.1

[Former Member]

Hi,

We use Solution Manager heavily to monitor all of our SAP Systems. We have configured Self-monitoring which alerts us of any issues with Solution Manager. However, we want to get alerted if Solution Manager goes down. Our Solution Manager is configured as a managed system to itself. How can we setup availability monitoring for our Solution Manager system? We have a non-prod Solution Manager system. Do we use that?

Regards,

JnJ

[Former Member · Accepted solution]

Thanks for the replies. I originally thought it was that straightforward ... meaning, install another diag agent on the PROD SolMan and point that to the NON-PROD SolMan ... However, one of my colleagues tried to do this and he said that the installation of the 2nd diag agent was complaining that there was a diag agent already installed ... he mentioned that the only way to get around this was to install the diag agent using a virtual hostname ... I have not done it myself so I will try to give it a whirl ... thanks a lot guys....

[bxiv · Accepted solution]

The 2nd install of a SMD agent will detect the 1st agent, but as long as another instance number and SID are used it shouldn't be an issue.

Hostctrl however is a different story as by default it installs the same location every time; modifying the folder structure and services may be required if you need both operational in each Solman system.  Not 100% sure if this is possible as I haven't had a reason to modify this particular set of services.

[federico_rossi]

is there a way to monitor a server when it goes offline. I need to monitor an application that has recently disconnected. windows server 2008 platform?

[Former Member]

Hi Filomeno,

"How can we setup availability monitoring for our Solution Manager system? We have a non-prod Solution Manager system. Do we use that? "

Yes, this is how it has to be done.

Solman can't monitor other systems and itself when it is down. But if your solman has more than one application servers then in that case ,monitoring will work for other app servers if one is still up.

You have to configure availability of solman in a different system or use a third party tool for monitoring.

Thanks

Amit

[bxiv]

What is your definition of SolMan going down?

Java stack/ABAP stack?

OS crashing?

NIC going offline?

You can use your dev system, but based on a general term of "down" its hard to know what you should setup for monitoring. 

[Former Member]

Hi Billy,

Thanks for responding.

Essentially, we want to know when the following occurs on our Prod SolMan

1. Java and/or ABAP Stack is not accessible

2. OS Crashes

3. NIC offline

Cheers,

JnJ

[bxiv]

As @Amit also stated using the Dev system is your best option to know when either stack is down.

I would however recommend installing another SMD agent with a different instance number so the dev system uses that agent vs changing the default one you (should of) installed so that the Prod SolMan continues updating EWA/RCA/other SolMan specific things.