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author's profile photo Former Member
Former Member

Actions triggered multiple times


I have created activity and assigned action profile with 3 actions triggering based on different statuses of activity.

I am facing below issues although actions are being triggered and processed successfully.

1. Action is being triggered multiple times. If I trigger an action on status 2 and is processed successfully. The start condition is that the transaction should be in status 2. But the same action is being triggered again when I save the activity at status 3, 4 and 5.

2. At status 2, I change to status 3, and press save. The action at status 3 is being triggered and processed successfully but the activity is again reverting back to status 2.

Any help would be appreciated.



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  • author's profile photo Former Member
    Former Member
    Posted on May 21, 2015 at 02:51 AM


    I was able to restrict the triggering of actions multiple times by restricting it to '1' in no of times of successful processing.

    But I still have issue of Status.

    To restate, On status 2 to change to Status 3, action is triggered (schedule condition is status 3). The action is triggered immediately but the document status reverts to status 2.

    Action triggers custom method to update relationships.

    Not sure why this is happening.

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