Our system was upgraded from ICH 5.0 to SNC 7.02. We have documents relevant to POC that are printed.
THe ASN document and the Packing labels.
Earlier we were using smart forms that were called upon directly from inside the system. Ideally when the upgrade was done the forms should be called upon from config but that is not the case. The printing is done using forms that are called upon directly internally.
So the question is how do we fix this issue so that when we ask the relevant label / ASN document to be printed it checks in the config and doesnt open the form directly from inside the program..
As u can see from the screenshot.. I have no config in the spro config.. but my label gets printed.. Even adding any config doesnt change anything since it never checks this config..
So how do I get the system to start checking the config and not do from internally..